Ram 5500

Ram 5500

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Recall Information

Recall number
Recall date
System affected
Model year(s) affected
Recall number
2024-170
Recall date
2024-03-14
System affected
Airbag
Model year(s) affected
2023 2024
Manufacturer Recall Number:
14B / 33B / 34B / 35B / 36B
Units Affected:
3,417
Notification Type:
Compliance Mfr
Issue: On certain vehicles, the steering column control module may not have been manufactured properly. As a result, the driver-front airbag may not inflate in a crash. Note: This problem would cause the airbag warning light to turn on. Safety Risk: An airbag that is turned off could increase the risk of injury in a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the steering column control module.
Recall number
2023-026
Recall date
2023-02-09
System affected
Electrical
Model year(s) affected
2021 2022 2023
Manufacturer Recall Number:
13A
Units Affected:
21,852
Notification Type:
Safety Mfr
Issue: On certain trucks and chassis-cabs equipped with a 6.7 L Cummins diesel engine, the intake air heater relay could short circuit. This could happen even when the vehicle is parked, and the ignition switch is in the off position. Safety Risk: A short circuit could create a fire risk. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the intake air heater relay. FCA recommends that you should park your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.
Recall number
2022-613
Recall date
2022-10-25
System affected
Brakes
Model year(s) affected
2019 2020
Manufacturer Recall Number:
ZA5
Units Affected:
2,280
Notification Type:
Compliance Mfr
Issue: On certain chassis-cab vehicles, the openings inside the rear brake hoses may be too small. As a result, a hose could fail and cause reduced braking. Safety Risk: Reduced braking can cause extended stopping distances and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the rear brake hoses.
Recall number
2022-478
Recall date
2022-08-26
System affected
Engine
Model year(s) affected
2022
Manufacturer Recall Number:
Z87
Units Affected:
420
Notification Type:
Safety Mfr
Issue: On certain trucks, a problem in the engine control module (ECM) could cause a short circuit. If this happens, the engine could stall and you may not be able to restart it. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your truck to a dealership to replace the engine control module.
Recall number
2022-025
Recall date
2022-01-27
System affected
Visual System
Model year(s) affected
2019 2020
Manufacturer Recall Number:
Z08
Units Affected:
16,332
Notification Type:
Safety Mfr
Issue: On certain trucks, the nuts that attach the windshield wiper arms may not have been tightened properly. This could cause the wipers to slip and not clear the windshield properly. Safety Risk: Windshield wipers that do not work properly could affect a driver's visibility. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to tighten the nuts on the windshield wiper arms.
Recall number
2021-629
Recall date
2021-10-14
System affected
Electrical
Model year(s) affected
2021 2022
Manufacturer Recall Number:
Y76
Units Affected:
6,680
Notification Type:
Safety Mfr
Issue: On certain trucks or chassis-cabs equipped with a 6.7 L Cummins diesel engine, the intake air heater relay could short circuit. This could happen even when the vehicle is parked and the ignition switch is in the off position. Note: Trucks repaired under recall 2021-138 will also require this repair. Safety Risk: A short circuit could create a fire risk. Corrective Actions: FCA Canada will notify owners by mail. The corrective actions for this recall are under development. FCA recommends that you should park your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.
Recall number
2021-336
Recall date
2021-05-28
System affected
Wheels
Model year(s) affected
2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
Manufacturer Recall Number:
Y26 / Y36
Units Affected:
31,086
Notification Type:
Safety Mfr
Issue: On certain pickup and chassis-cab trucks, the owner's manual and service manual list the wrong torque specification for the wheel nuts. As a result, some trucks may have had the lug nuts over-tightened during servicing. This can damage the wheel studs and, over time, they could break. If this happens, a wheel could separate from the truck. Note: This recall only affects trucks equipped with dual rear wheels and flanged lug nuts. Safety Risk: A wheel separation could cause a loss of control and increase the risk of a crash. A wheel that separates could also hit another person or vehicle. Corrective Action: FCA Canada will contact owners by mail and instruct you to take your truck to a dealer to inspect and replace the wheel studs, as necessary. They will also provide an update for the torque specification listed in the owner's manual.
Recall number
2021-138
Recall date
2021-03-11
System affected
Electrical
Model year(s) affected
2021
Manufacturer Recall Number:
Y08
Units Affected:
685
Notification Type:
Safety Mfr
Issue: On certain trucks or chassis-cabs equipped with a 6.7 L Cummins diesel engine, the intake air heater relay could short circuit. This could happen even when the vehicle is parked and the ignition switch is in the off position. Safety Risk: A short circuit could create a fire risk. Corrective Actions: Fiat Chrysler Automobiles (FCA) will notify owners by mail. The corrective actions for this recall are under development. FCA recommends that you should park your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.
Recall number
2020-396
Recall date
2020-08-27
System affected
Engine
Model year(s) affected
2019 2020
Manufacturer Recall Number:
W57
Units Affected:
2,111
Notification Type:
Safety Mfr
Issue: On certain chassis cab trucks equipped with a Cummins 6.7 L high-output engine, a software problem could cause damage to the connecting rod bearings while the engine is warming up. As a result, a connecting rod could break and cause an engine failure. If this happens, oil could leak onto hot components in the engine compartment. Note: A driver may notice abnormal engine noise if a connecting rod fails. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Additionally, an engine failure could create the risk of a fire. Corrective Actions: Fiat Chrysler Automobiles will notify owners by mail and instruct you to take your truck to a dealer to update the engine calibration software. This will add enhanced engine warm-up protection.
Recall number
2019-326
Recall date
2019-06-28
System affected
Fuel Supply
Model year(s) affected
2019
Manufacturer Recall Number:
V76
Units Affected:
63
Notification Type:
Safety Mfr
Issue: On certain trucks equipped with a 6.7 L Cummins diesel engine, the end fitting on the engine fuel lines may have been formed incorrectly. This could result in a fuel leak. Safety Risk: A fuel leak in the engine compartment could increase the risk of a fire. Corrective Actions: The company will notify owners by mail and instruct them to take their truck to a dealer to inspect the fuel lines. The fuel lines will be replaced if necessary.
Recall number
2018-269
Recall date
2018-05-17
System affected
Engine
Model year(s) affected
2014 2015 2016 2017 2018
Manufacturer Recall Number:
U49 U59 U60 U61 U62 U63 U64 U65 U73
Units Affected:
635,880
Notification Type:
Safety Mfr
On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.
Recall number
2018-221
Recall date
2018-05-01
System affected
Brakes
Model year(s) affected
2018
Manufacturer Recall Number:
U41
Units Affected:
505
Notification Type:
Safety Mfr
Certain cab chassis vehicles may have been built without corrosion protection on the two brake hoses located between the master cylinder and the hydraulic control unit. Premature corrosion of the hoses may cause a brake fluid leak and potentially result in a partial or complete loss of brake function, which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect the brake hoses, and repair as necessary.
Recall number
2018-081
Recall date
2018-02-08
System affected
Powertrain
Model year(s) affected
2017 2018
Manufacturer Recall Number:
U11
Units Affected:
41,903
Notification Type:
Safety Mfr
On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. This could allow the steering column gear shifter lever to be shifted out of the PARK (P) position without depressing the service brake pedal or having the key in the ignition, which could result in unintended vehicle movement, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the BTSI as necessary. The Body Control Module (BCM) will also be updated.
Recall number
2017-663
Recall date
2017-12-22
System affected
Accessories
Model year(s) affected
2012 2013 2014 2015 2016 2017 2018
Manufacturer Recall Number:
T82
Units Affected:
7,391
Notification Type:
Safety Mfr
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit www.kidde.com.
Recall number
2017-659
Recall date
2017-12-21
System affected
Powertrain
Model year(s) affected
2011 2012 2013 2014 2015 2016 2017
Manufacturer Recall Number:
T79
Units Affected:
290,200
Notification Type:
Safety Mfr
On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. This could allow the steering column gear shifter lever to be shifted out of the PARK (P) position without depressing the service brake pedal or having the key in the ignition, which could result in unintended vehicle movement, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the BTSI as necessary. The Body Control Module (BCM) will also be updated.
Recall number
2017-441
Recall date
2017-09-13
System affected
Engine
Model year(s) affected
2013 2014 2015 2016 2017
Manufacturer Recall Number:
T51
Units Affected:
49,697
Notification Type:
Safety Mfr
On certain vehicles equipped with 6.7 litre diesel engines, the water pump could fail. This could result in an underhood fire causing injury and/or property damage. Correction: Dealers will replace the water pump with a new one.
Recall number
2016-337
Recall date
2016-06-29
System affected
Powertrain
Model year(s) affected
2016
Manufacturer Recall Number:
S48
Units Affected:
42
Notification Type:
Safety Mfr
On certain cab chassis trucks, due to a defect in the transfer case, the rear main output shaft could fracture. This could result in a loss of motive power, which, in conjunction with traffic and road conditions, and the driver's reactions may increase the risk of a crash. This would also cause a loss of PARK functionality when in two wheel drive, potentially leading to unintended vehicle movement. These issues could result in injury and/or damage to property Correction: Dealers will replace the transfer case. Note: The vehicle will remain operable in four wheel drive.
Recall number
2015-330
Recall date
2015-07-22
System affected
Airbag
Model year(s) affected
2012 2013 2014
Manufacturer Recall Number:
R36
Units Affected:
235,925
Notification Type:
Safety Mfr
On certain vehicles equipped with Electronic Vehicle Information Centers, the steering wheel wiring harness may wear against the driver frontal airbag retainer spring, potentially resulting in an electrical short which could cause unintended driver frontal airbag deployment. Unintended airbag deployment, in a non-warranted (non-impact) situation, could result in injury and increase the risk of a vehicle crash causing injury and/or property damage. Correction: Dealers will secure the wiring harness and add protective caps to the retainer spring.
Recall number
2015-328
Recall date
2015-07-22
System affected
Suspension
Model year(s) affected
2015
Manufacturer Recall Number:
R34
Units Affected:
32
Notification Type:
Safety Mfr
On certain vehicles, the front suspension upper control arms may have been improperly welded during the manufacturing process. This could cause the weld connecting the bushing loop to the upper control arm to break without any warning resulting in a loss of vehicle stability, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace any defective front suspension upper control arms.
Recall number
2015-204
Recall date
2015-05-14
System affected
Powertrain
Model year(s) affected
2014 2015
Manufacturer Recall Number:
R17
Units Affected:
169
Notification Type:
Safety Mfr
Certain cab and chassis vehicles equipped with 6.4L gasoline engines may have been configured with a 171 km/h governed maximum speed, while the tires on the vehicle are rated to a maximum speed of 140 km/h. Vehicle operation at speeds greater than the speed rating of the tires may result in a tire failure, increasing the risk of a crash. Correction: Dealers will update vehicle software.
Recall number
2014-449
Recall date
2014-10-09
System affected
Fuel Supply
Model year(s) affected
2010 2011 2012 2013 2014
Manufacturer Recall Number:
P65
Units Affected:
59,432
Notification Type:
Safety Mfr
On certain vehicles equipped with 6.7L diesel engines, an electrical connection at the fuel heater could overheat, potentially rendering the heater inoperative and causing a fuel leak and fuel odour. Fuel leakage, in the presence of an ignition source, could result in a fire causing injury and/or damage to property. Correction: Dealers will inspect the fuel heater, and replace it if required, as well as replace the fuel heater wiring harness electrical connector.
Recall number
2014-072
Recall date
2014-03-05
System affected
Label
Model year(s) affected
2014
Manufacturer Recall Number:
P07
Units Affected:
29
Notification Type:
Compliance Mfr
Certain Ram 5500 trucks equipped with manual transmissions and 4.10 axle gear ratio may not comply with Canadian Motor Vehicle Safety Regulations. Vehicles may bear incorrect Gross Vehicle Weight Rating (GVWR) information on the compliance label. This could result in vehicle overloading, increasing the risk of a crash causing injury and/or damage to property. Correction: Owners will be sent a revised certification label with the correct GVWR.
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